Frequently Asked Questions
General Questions
What is Pixelwud?
Pixelwud is a next-generation digital solutions company, empowering businesses to build stronger brands, grow their online presence, and streamline operations. Our integrated services — including web development, UI/UX design, branding, digital marketing, and custom SaaS solutions — help businesses transform ideas into scalable digital experiences. With a focus on innovation, design excellence, and business growth, Pixelwud brings technology and creativity together on one powerful platform.
How can Pixelwud help my business?
Pixelwud empowers businesses to grow by creating stunning websites, building strong brand identities, driving customer engagement through digital marketing, and developing custom SaaS solutions. We combine technology, design, and strategy to deliver user-friendly experiences and scalable results that help your business succeed.
Is Pixelwud suitable for my industry?
Yes! Whether you're in retail, services, technology, education, healthcare, or any other sector, our solutions are tailored to fit your unique needs. We focus on understanding your industry, your customers, and your goals to deliver websites, branding, marketing, and SaaS tools that help you stand out and grow. Pixelwud’s flexible approach ensures we can adapt to your business, no matter the field you're in.
How long does it take to get started with Pixelwud?
Getting started with Pixelwud is fast and simple.Once we understand your needs through an initial consultation, we usually begin the planning and onboarding process within 2–5 business days. Project timelines depend on the size and complexity of your requirements, but we’re committed to ensuring a quick, seamless start so you can see results as soon as possible.
Pricing & Plans
How much does Pixelwud cost?
Pixelwud offers flexible pricing based on the services you need.Since every business is unique, we provide customized quotes after understanding your project requirements, goals, and budget. Whether it's a website, branding package, marketing campaign, or a custom SaaS solution, we ensure competitive pricing with high-quality results. Contact us for a free consultation, and we’ll create a tailored proposal that fits your needs.
Do you offer a free trial?
Currently, Pixelwud does not offer a free trial.However, we ensure complete transparency and provide detailed project proposals so you can make an informed decision before getting started. Our team is always available to discuss your needs and walk you through how we can deliver value for your business.
Can I change my plan later?
Yes, you can change your plan at any time.At Pixelwud, we understand that business needs evolve, so we offer flexible plans that can be upgraded, adjusted, or customized whenever you need. Just reach out to our team, and we’ll help you smoothly transition to the plan that fits your goals.
Do you offer discounts for annual subscriptions?
Yes, we offer a 20% discount for customers who choose annual billing. This not only saves you money but also simplifies your accounting with just one payment per year.
Features
What are the key features of Pixelwud?
Pixelwud offers a range of powerful features designed to elevate your business. We specialize in custom web development using technologies like HTML, CSS, WordPress, WooCommerce, and Astro to build tailored, high-performance websites. Our comprehensive branding services cover logo design, visual identity, and brand strategy to help you create a unique and impactful brand. With our digital marketing expertise, we enhance customer engagement through social media management, targeted advertising, and content creation. Our UI/UX design services ensure a seamless user experience, boosting website navigation and conversion rates. Additionally, we provide custom SaaS solutions that automate business operations and improve efficiency. All of our services are flexible and scalable, ensuring that they grow with your business and adapt to any industry or size.
Is Pixelwud mobile-friendly?
Yes, Pixelwud is fully mobile-friendly.We prioritize responsive design, ensuring that all websites and digital solutions we create are optimized for a seamless experience across devices, including smartphones and tablets. Our mobile-first approach guarantees that your customers have a smooth, engaging experience no matter how they access your site.
Security & Privacy
How secure is my data with Pixelwud?
Your data is fully secure with Pixelwud.We take data security seriously and implement industry-standard security measures to protect your information. Our platforms are built with encryption, secure hosting, and regular backups to ensure the confidentiality and integrity of your data. Additionally, we adhere to best practices in cybersecurity to guard against threats, ensuring that your business and customer data are always safe.
Who owns the data I store in Pixelwud?
You own all the data you store in Pixelwud.Pixelwud provides the platform and services to help you manage and utilize your data, but you retain full ownership. We ensure that your data is stored securely, whether it’s hosted on Hostinger or an own server, and we do not access or use your data for any purposes other than providing the service you’ve signed up for. We prioritize your privacy and data security in all our processes.
What happens to my data if I cancel my subscription?
If you cancel your subscription, your data remains yours.After cancellation, you will have the option to download or export your data before it’s removed from our servers. We ensure a smooth transition and can assist you in exporting your files or data. Depending on the terms of your subscription, we may retain your data for a limited time for backup or legal compliance purposes, but it will not be used or accessed without your consent.
Support
What kind of support does Pixelwud offer?
We provide dedicated customer support through multiple channels, including email, phone, and live chat. Our team is available to assist with technical issues, answer questions, and provide guidance on how to make the most of our services. Additionally, we offer detailed documentation, tutorials, and regular updates to help you navigate the platform. For more complex needs, our support team is always ready to provide personalized assistance.
Do you offer training and onboarding assistance?
We want to ensure that you feel confident using our platform, so we provide personalized onboarding to help you get started. This includes step-by-step guidance on using our services and tools. Additionally, we offer training sessions to ensure your team is fully equipped to make the most of Pixelwud's features. Our support team is always available to assist with any questions during this process.
Is there a community forum for Pixelwud users?
We understand the value of community-driven support and collaboration, and we're in the process of developing a forum where users can share ideas, ask questions, and help each other. In the meantime, our dedicated support team is always available to assist you with any queries.
How can I request a new feature?
We welcome feedback and ideas from our users to help improve Pixelwud. Simply contact us via email, live chat, or our support page with your feature request, and our team will review it. If the feature aligns with our roadmap and can benefit the community, we’ll prioritize it for future updates. Your input is invaluable in helping us grow!
Still have questions?
Our team is here to help. Contact us and we'll get back to you as soon as possible.
Contact Support